Bangolbit Privacy Policy — How Your Information Is Kept Secure

This Privacy Policy applies to all services and features of the Bangolbit platform. By accessing, registering, or using any service on Bangolbit, you agree to this Privacy Policy.

Bangolbit believes that transparency around data is a core value. We want you to always know what information we hold about you and why. This policy is written in plain, accessible language — not complex legal jargon — so every member can understand it.

Bangolbit is the data controller for the information described in this policy. If you have any questions, About Us You'll find our contact details on the page.

Bangolbit only collects information that is necessary to operate our services. We do not ask for unnecessary or excessive data.

Bangolbit collects information in several ways — some is provided directly by you, while some is collected automatically.

• Directly Provided Information: Information you provide directly when registering, submitting KYC documents, contacting support, or making a payment.
• Automatically Collected Data: Collected automatically while you use the site via cookies, web beacons, and log files.
• From payment processors: Our payment partners share limited information solely to confirm transactions.
• From Verification Services: Third-party KYC services may be used for identity verification.

Bangolbit uses the data it collects solely for the following purposes:

• To create accounts, verify identity, and ensure login security.
• To process deposits, withdrawals, and other financial transactions.
• To provide betting and gaming services.
• To prevent fraud and money laundering.
• To provide customer support — understanding your history helps us resolve issues accurately.
• To comply with the legal requirements of regulatory authorities.
• To analyze usage patterns for platform improvement and new feature development.
• To send you relevant bonus and promotional information (only with your consent).

Bangolbit never sells your data. However, in certain limited circumstances, information may be shared with specific parties:

• Payment Processors: Necessary information is shared with payment providers such as bKash and Nagad to process transactions. They operate under their own privacy policies.
• KYC Services: Limited information may be shared with accredited verification services for identity verification purposes.
• Legal Obligation: We may be required to disclose data in response to a court order, government directive, or official investigation.
• Fraud Prevention: In cases of suspicious activity, relevant information may be shared with security authorities.

Outside of the cases listed above, Bangolbit does not share your information with any third parties.

Bangolbit uses industry-leading technology to protect your data, with security measures applied at every level.

• SSL/TLS 256-bit Encryption: Every transaction — from the moment you access the site — is carried out over a fully encrypted connection.
• Password Hashing: Your password is never stored in plain text — only an encrypted hash is retained.
• OTP Two-Factor Verification: OTP verification is mandatory for suspicious login attempts or high-value transactions.
• AI Fraud Monitoring: Automated systems monitor for unusual activity 24/7.
• Restricted Access: Only authorized Bangolbit staff can access your data, and only when required for specific purposes.
• Regular Security Audits: Regular cybersecurity audits are conducted by independent third-party experts.

Please note, however, that no one can guarantee 100% security on the internet. That is why it is important to keep your password safe and avoid logging in on unfamiliar devices.

Bangolbit uses cookies — small data files stored in your browser that help improve site functionality.

Cookies can be managed through your browser settings; however, disabling essential cookies may cause parts of the site to function incorrectly.

Bangolbit does not retain your data longer than necessary. However, certain information must be kept for a defined period to meet legal obligations.

• Active Account: All data is retained for as long as your account remains active.
• Financial Transaction Records: Minimum 5 years — as required by law.
• KYC Documents: Up to 3 years after account closure.
• Login Logs & IP Information: 12 months.
• Support Contact: 24 months.

Once the retention period expires, data is securely deleted or anonymized in a way that makes recovery impossible.

You have certain important rights regarding your data on Bangolbit:

To exercise any of these rights, contact our support team. Bangolbit typically responds to such requests within 30 days.

If a parent or guardian suspects their child is using Bangolbit, please contact our support team immediately. We will take prompt action.

Bangolbit may update this Privacy Policy as needed. For significant changes, you will be notified by email or SMS, and the revised date will be displayed at the top of the page.

Continued use of the site after any update will be considered acceptance of the revised policy.

For any privacy-related questions, concerns, or requests, please contact the Bangolbit support team: